HR Performance & Results is a Strategic Business Partner with Profiles International, a world wide leader in the assessment field. Profiles International employee assessments provide critical information to enable you to understand why your people think and behave as they do, on the job.
This understanding leads to better allocation of people and maximizes the effectiveness of every employee. By using Profiles International assessment solutions, you will see tangible results in terms of increased productivity, reduced stress, tension, conflict, and a positive impact on your bottom line.
One Assessment, One Price, Multiple Reports
Profile XT Select™
The ProfileXT Select™ is a multipurpose “Total Person” assessment used for selection, development, training, promotion, managing and succession planning.
This powerful tool gives you a clear pictures of the candidate’s cognitive and behavioral traits and interests, and provides intuitive questions to strengthen the interview process. With PXT Select, you have access to a full suite of reports to help you select, onboard, coach and develop employees to reach their full potential. Each report serves a specific management purpose and addresses a particular human resources and organizational development need. Profile XT Select™ is administered online with no disruption to the recruitment or coaching process.
As a part of the Profile XT Select™ assessment, participant’s aggregate scores across a number of behavioral traits are brought together to shed light on their leadership potential. This report provides insight into how the participant may confront the complexities of a leadership role.
Also offered as a part of the Profile XT Select™ suite of candidate reports, the Manager-Employee report provides valuable insight into workplace compatibility between a manager and their employees. The tool measures and compares seven working characteristics between the manager and employee, providing guidance on how these characteristics impact their working relationship.
Sales Competency Profile™
The PXT Select™ Comprehensive Selection Report for Sales includes a section of Critical Sales Practices and incorporates sales-specific language throughout the report. The report is divided into 3 main sections; Job fit, Critical Sales Practices, and Tailored Interview Questions. The report shows how the candidate’s performance will manifest in sales-specific aspects of their job (for example, Prospecting, Initiating Contact, Closing the Sale, etc.).
Customer Service Profile™
The Customer Service Profile™ assessment provides information that customer-facing organizations can use to attract and develop people with the traits and skills to excel in customer service roles. The assessment helps companies maximize their brand recognition, minimize the cost of bad hires, and deliver outstanding brand experiences that positively impact the bottom line.
The CheckPoint 360° survey combines feedback from direct reports, peers, supervisors, and even others outside the organization to help leaders and managers improve their performance and deliver on strategic goals. Survey results highlight a manager’s performance across eight management competencies. Organizations can use feedback from the survey to identify talents, competency gaps, and focus areas to build personalized development plans. It also helps determine alignment opportunities between the leader and the organizational strategy.
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I need to terminate an employee immediately. What do I do?
We understand that in some situations, promptly removing an employee from the workplace is necessary, but there are several things to consider before doing so. First, do they have an employment agreement and does that agreement include a termination clause? Is your organization unionized? Contact a member of our team to discuss your options.
I’ve never had employment agreements. Do I really need them?
Employment agreements set out the terms and conditions of the employment relationship including the position being offered, conditions of work, compensation, etc. We recommend that all employers have written employment agreements in order to minimize their legal liability upon termination. Contact a member of our team to learn more.
Why isn’t anyone applying to my job postings?
Do you have a recruitment strategy? What methods of advertising are you using? Have you written a job ad that sells your organization as an employer of choice? Have you considered sponsored job ads? There are several factors to consider when drafting a job posting that will attract your desired candidates. Reach out to a member of our team to discuss what you can do to attract and hire the ideal candidate.
A health and safety inspector just showed up to my place of business. What do I do?
Inspectors can visit an employer’s workplace at any time without a warrant or notice. If an inspector is in your workplace, be welcoming and remain calm. Answer their questions to the best of your ability and promptly provide any requested documentation. If your organization has been issued a ticket, fine or order, be cognizant of the timeframe for adhering to the order. They will likely conduct a follow-up visit and you want to minimize any further consequences. Reach out to a member of our team to ensure that your business is meeting all health and safety requirements.
My employee has asked for a COVID-19 related accommodation. Do I need to accommodate them?
It depends. There are a number of reasons why your employee may be requesting accommodations and as the pandemic continues to evolve, so does provincial and federal employment legislation. Address each accommodation request individually. A solution for one may not work for someone else. Reach out to a member of our team to discuss your options.